TMCnet.com RSS Service - TMCnet-News http://www.tmcnet.com/ http://www.tmcnet.com/ http://www.tmcnet.com/tmcnet/tmcimg/tmcnet3.gif http://call-center-software.tmcnet.com/topics/call-center-software/articles/339541-tmcnet-call-center-software-week-review.htm http://call-center-software.tmcnet.com/topics/call-center-software/articles/339541-tmcnet-call-center-software-week-review.htm Sat, 25 May 2013 08:00:00 GMT The Call Center Software community saw a combination of intriguing industry news and helpful call center tips this week. http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/339542-tmcnet-outbound-call-center-week-review.htm http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/339542-tmcnet-outbound-call-center-week-review.htm Sat, 25 May 2013 08:00:00 GMT This week in the Outbound Call Center space, we saw Vermont contract out its Health Connect customer support center, Comarch implement Sales Support Portal at UNIQA Group, and IBM's Watson get a job as a call center agent. http://network-management.tmcnet.com/topics/network-management/articles/339540-network-management-week-review.htm http://network-management.tmcnet.com/topics/network-management/articles/339540-network-management-week-review.htm Sat, 25 May 2013 07:59:00 GMT The network management space saw a fair amount of activity this week. Here's a look at some of the more noteworthy events as reported on by TMCnet. http://green.tmcnet.com/topics/green/articles/2013/05/25/339539-green-tech-week-review.htm http://green.tmcnet.com/topics/green/articles/2013/05/25/339539-green-tech-week-review.htm Sat, 25 May 2013 07:57:00 GMT This week, we've seen a willingness to push the renewable energy envelope-with development, funding and recognition for emerging, and even somewhat eccentric, technologies worldwide. http://next-generation-communications.tmcnet.com/topics/nextgen-voice/articles/339537-next-generation-communications-week-review.htm http://next-generation-communications.tmcnet.com/topics/nextgen-voice/articles/339537-next-generation-communications-week-review.htm Sat, 25 May 2013 07:50:00 GMT The Next Generation Communications community had a decidedly wireless flavor in terms of the news this week. In fact, not only should readers take a look at the news from the community but also, as you will see included, a few links to our Mobility TechZone site as well, where you can view items on the CTIA event in Las Vegas and other wireless developments. http://www.techzone360.com/topics/techzone/articles/2013/05/25/339538-techzone360-week-review.htm http://www.techzone360.com/topics/techzone/articles/2013/05/25/339538-techzone360-week-review.htm Sat, 25 May 2013 07:50:00 GMT The big news this week, at least for some of us, was the announcement made at the beginning of the week that Yahoo has reached an agreement to acquire Tumblr. While that is certainly great news for Tumblr, given the $1.1 billion price tag, and even better news for its senior management team that Tumblr will continue to tumble on as an independent entity, we very seriously doubt that it will do so for very long. http://business-process-outsourcing.tmcnet.com/topics/business-process-outsourcing/articles/339536-business-process-outsourcing-week-review.htm http://business-process-outsourcing.tmcnet.com/topics/business-process-outsourcing/articles/339536-business-process-outsourcing-week-review.htm Sat, 25 May 2013 07:48:00 GMT Time to kick off a long weekend with a news recap. For this week in review edition, let's look at the latest headlines in business process outsourcing. http://www.m2mevolution.com/topics/m2mevolution/articles/339535-m2m-evolution-week-review.htm http://www.m2mevolution.com/topics/m2mevolution/articles/339535-m2m-evolution-week-review.htm Sat, 25 May 2013 07:46:00 GMT The M2M industry was as busy as ever in the week leading up to the Memorial Day long weekend. Here's a look at some of the week's top stories. http://machine-to-machine-solutions.tmcnet.com/topics/machine-to-machine-solutions/articles/339534-machine-machine-solutions-week-review.htm http://machine-to-machine-solutions.tmcnet.com/topics/machine-to-machine-solutions/articles/339534-machine-machine-solutions-week-review.htm Sat, 25 May 2013 07:45:00 GMT A holiday weekend is now staring us in the face, but even the approach of a holiday like Memorial Day wasn't enough to slow the advance of news in the machine to machine (M2M) solutions sector. Let's take the opportunity of a long weekend to run down some of the biggest stories in the field with our Week in Review coverage! http://www.robotxworld.com/topics/robotics/articles/339533-robotics-week-review.htm http://www.robotxworld.com/topics/robotics/articles/339533-robotics-week-review.htm Sat, 25 May 2013 07:43:00 GMT It was a busy week in the Robotics sector. Here are some of the major stories. http://microsoft-lync-solution-news.tmcnet.com/topics/microsoft-lync-solution-news/articles/339532-microsoft-lync-solution-week-review.htm http://microsoft-lync-solution-news.tmcnet.com/topics/microsoft-lync-solution-news/articles/339532-microsoft-lync-solution-week-review.htm Sat, 25 May 2013 07:40:00 GMT Happy Memorial Day weekend! Before we kick off the barbecues and parades, let's take a moment to sum up the week's events in Microsoft Lync Solutions. http://cloud-call-center.tmcnet.com/topics/cloud-call-center/articles/339531-cloud-call-center-week-review.htm http://cloud-call-center.tmcnet.com/topics/cloud-call-center/articles/339531-cloud-call-center-week-review.htm Sat, 25 May 2013 07:38:00 GMT It's a holiday Memorial Day weekend, but before we begin the cookouts and parades, let's take a minute to check out the week's events in the cloud call center marketplace. http://www.healthtechzone.com/topics/healthcare/articles/2013/05/25/339530-health-techzone-week-review.htm http://www.healthtechzone.com/topics/healthcare/articles/2013/05/25/339530-health-techzone-week-review.htm Sat, 25 May 2013 07:35:00 GMT This week, the Health Techzone witnessed a series of innovations ranging from big data solutions to 3D-printed bronchial tubes. Let's take a moment to review the news from the healthcare technology sphere this week. http://callcenterinfo.tmcnet.com/analysis/articles/339529-contact-center-solutions-week-review.htm http://callcenterinfo.tmcnet.com/analysis/articles/339529-contact-center-solutions-week-review.htm Sat, 25 May 2013 07:34:00 GMT The Contact Center Solutions community certainly had a variety of news on several different fronts this week regarding new solutions, customer implementations, recognition, etc. However, before getting to the news this week, I actually would like to start by pointing everyone to two articles I authored. http://www.wearabletechworld.com/topics/wearable-tech/articles/339528-wearable-tech-world-week-review.htm http://www.wearabletechworld.com/topics/wearable-tech/articles/339528-wearable-tech-world-week-review.htm Sat, 25 May 2013 07:32:00 GMT Rumors have been circulating for some time that Apple is working on a smartwatch. In keeping with Apple terminology, it has come to be known as the iWatch. Bits and pieces have been leaked here and there. The problem is that no one really knows what it will look like, or what it will actually do. http://session-border-controller.tmcnet.com/topics/session-border-controller/articles/339527-session-border-controller-week-review.htm http://session-border-controller.tmcnet.com/topics/session-border-controller/articles/339527-session-border-controller-week-review.htm Sat, 25 May 2013 07:30:00 GMT Besides the introduction of new session border controllers (SBCs), the SBC community was active this past week with the announcement of a strategic partnership to create end-to-end solution. While a research study highlighted SBCs market performance in the first quarter 2013. http://call-recording.tmcnet.com/topics/call-recording/articles/339526-call-recording-week-review.htm http://call-recording.tmcnet.com/topics/call-recording/articles/339526-call-recording-week-review.htm Sat, 25 May 2013 07:24:00 GMT Time to kick off the long weekend with some call recording week in review! http://sip-trunking.tmcnet.com/topics/sip-trunking/articles/339525-sip-trunking-week-review.htm http://sip-trunking.tmcnet.com/topics/sip-trunking/articles/339525-sip-trunking-week-review.htm Sat, 25 May 2013 07:23:00 GMT SIP Trunking is still growing in an ever-crowded market, and the technology is thriving because of all it offers to companies seeking cheaper, clearer communications. http://voip-routers.tmcnet.com/topics/voip-routers/articles/339524-voip-routers-week-review.htm http://voip-routers.tmcnet.com/topics/voip-routers/articles/339524-voip-routers-week-review.htm Sat, 25 May 2013 07:21:00 GMT It was a busy week in the VoIP Routers sector. Here are some of the major stories from TMCnet. http://www.webrtcworld.com/topics/webrtc-world/articles/339523-webrtc-world-week-review.htm http://www.webrtcworld.com/topics/webrtc-world/articles/339523-webrtc-world-week-review.htm Sat, 25 May 2013 07:20:00 GMT Web-based real time communications (WebRTC) is a rapidly growing field with lots of new developments coming our way in rapid fashion. Not even the upcoming Memorial Day holiday is enough to slow down the onslaught of news, and that's why with a long weekend at our collective doorstep, it's a good idea to settle in and take a look at the major events of the week with our Week in Review coverage!