TMCnet.com RSS Service - TMCnet-News http://www.tmcnet.com/ http://www.tmcnet.com/ http://www.tmcnet.com/tmcnet/tmcimg/tmcnet3.gif http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/68134-avaya-runs-with-cebp-aura-uc-telephony-solutions.htm http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/68134-avaya-runs-with-cebp-aura-uc-telephony-solutions.htm Wed, 04 Nov 2009 07:31:17 GMT With the interoperability of the Internet, personalized multi-modal endpoint devices, business communication applications, business process applications, presence information, and mobile accessibility, "Customer UC" flexibility is enabling business contacts with customers to be treated in a more "collaborative" way. What "UC" as a concept does is to make the choice of interaction more flexible for all the people directly involved with a business process. http://www.tmcnet.com/channels/telepresence/articles/68133-telepresence-keeps-companies-productive-during-swine-flu-scare.htm http://www.tmcnet.com/channels/telepresence/articles/68133-telepresence-keeps-companies-productive-during-swine-flu-scare.htm Wed, 04 Nov 2009 07:22:43 GMT As H1N1 influenza, or the so-called "swine flu" continues to spread across the nation, companies are increasing their use of technology to keep business productive. As organizations investigate options on how to reduce their exposure, one increasingly popular tool is telepresence. By keeping executives and clients off of planes and in the boardroom, or home, the risk is significantly reduced. Video conferencing and telepresence not only gives users the ability to emotionally connect to coworkers and clients, but also the ability to collaborate, Bob McCandless, CEO of BrightCom, a Huntington Beach, Calif.-based provider of integrated video conferencing and telepresence solutions, told TMCnet in an interview. http://it.tmcnet.com/topics/it/articles/68132-google-sponsors-free-webinar-maximizing-return-information.htm http://it.tmcnet.com/topics/it/articles/68132-google-sponsors-free-webinar-maximizing-return-information.htm Tue, 03 Nov 2009 18:18:07 GMT Google and Technology Marketing Corporation, or "TMC," will be presenting a free Webinar on Tuesday, Nov. 17, 2009 at 2:00 p.m. that will lend information to company's hoping to simplify the data collection and management processes within a given organization. http://callcenterinfo.tmcnet.com/analysis/articles/68131-wireless-innovation-joins-trellia-networks-partner-program.htm http://callcenterinfo.tmcnet.com/analysis/articles/68131-wireless-innovation-joins-trellia-networks-partner-program.htm Tue, 03 Nov 2009 18:16:25 GMT Trellia Networks, a provider of mobile policy management, or "MPM," software, has announced that Wireless Innovation LLC, a New Jersey company specializing in supplying wireless solutions to the mobile enterprise, has joined the Trellia Networks partner program. http://www.tmcnet.com/channels/mobile-management/articles/68130-more-smartphones-means-more-security-threats-experts-suggest.htm http://www.tmcnet.com/channels/mobile-management/articles/68130-more-smartphones-means-more-security-threats-experts-suggest.htm Tue, 03 Nov 2009 17:53:11 GMT Smartphones account for a growing chunk the handset market ? but with their growth comes increased security threats. http://fixed-mobile-convergence.tmcnet.com/topics/mobile-communications/articles/68129-learn-how-turn-corporate-mobile-chaos-into-control.htm http://fixed-mobile-convergence.tmcnet.com/topics/mobile-communications/articles/68129-learn-how-turn-corporate-mobile-chaos-into-control.htm Tue, 03 Nov 2009 17:51:31 GMT Smartphone devices tend to lend considerable benefits to the enterprise. Blackberrys and iPhones are put in place to keep mobile professionals connected to the people and data they need in order to drive efficiency and productivity while on the go. http://satellite.tmcnet.com/topics/satellite/articles/68128-comtech-receives-10-million-order-frequency-converters-us.htm http://satellite.tmcnet.com/topics/satellite/articles/68128-comtech-receives-10-million-order-frequency-converters-us.htm Tue, 03 Nov 2009 17:44:22 GMT Comtech EF Data Corp a subsidiary of Comtech Telecommunications that develops satellite communication products, has received a $1.0 million order for satellite communications equipment from a government contractor. http://sip-trunking.tmcnet.com/topics/security/articles/68127-comcam-international-acquire-pinnacle-integrated-systems.htm http://sip-trunking.tmcnet.com/topics/security/articles/68127-comcam-international-acquire-pinnacle-integrated-systems.htm Tue, 03 Nov 2009 17:41:15 GMT ComCam International, Inc., which develops network video command-and-control products, has entered into a letter of intent to acquire all of the issued and outstanding shares of Pinnacle Integrated Systems, Inc., or "P2," a security systems integrator focused on correctional facilities. http://hosted-voip.tmcnet.com/feature/articles/68126-crosscheck-networks-extends-global-presence-italy.htm http://hosted-voip.tmcnet.com/feature/articles/68126-crosscheck-networks-extends-global-presence-italy.htm Tue, 03 Nov 2009 17:35:15 GMT Crosscheck Networks, Inc., a major player in Web service testing, simulation and security products, has expanded its international presence by establishing Crosscheck Networks, S.r.l. http://ipcommunications.tmcnet.com/topics/ip-communications/articles/68125-orange-partners-with-inx-provide-ip-communications-solutions.htm http://ipcommunications.tmcnet.com/topics/ip-communications/articles/68125-orange-partners-with-inx-provide-ip-communications-solutions.htm Tue, 03 Nov 2009 17:31:11 GMT France Telecom's flagship brand Orange Business Services has reportedly entered into a three-year agreement with INX Inc. a reseller of U.S.-based IP communications solutions for enterprise organizations. Orange will help INX fulfill the global Telepresence needs of its end users for field service and maintenance support, as well as equipment procurement. http://small-business-voip.tmcnet.com/topics/smb-voip/articles/68124-esna-technologies-adds-skype-voipvideo-support-its-uc.htm http://small-business-voip.tmcnet.com/topics/smb-voip/articles/68124-esna-technologies-adds-skype-voipvideo-support-its-uc.htm Tue, 03 Nov 2009 17:22:20 GMT Esna Technologies Inc., or "Esnatech," a provider of communication solutions that offer flexibility to conduct business at any time, from anywhere, have integrated the company's UC Link desktop software with Skype VoIP and Video services so that users can enjoy improved real-time communications. http://4g-wirelessevolution.tmcnet.com/wimax/topics/wimax/articles/68123-tranzeo-receives-54-million-purchase-order-indonesian-market.htm http://4g-wirelessevolution.tmcnet.com/wimax/topics/wimax/articles/68123-tranzeo-receives-54-million-purchase-order-indonesian-market.htm Tue, 03 Nov 2009 17:18:33 GMT Tranzeo Wireless Technologies Inc., a manufacturer of wireless broadband and WiMAX communication systems, has received the first volume production order targeted for Indonesian operators worth $5.4 million to Tranzeo. http://www.tmcnet.com/channels/crm-solutions/articles/68122-redprairie-offer-pre-integrated-application-modules-netsuites-suitecloud.htm http://www.tmcnet.com/channels/crm-solutions/articles/68122-redprairie-offer-pre-integrated-application-modules-netsuites-suitecloud.htm Tue, 03 Nov 2009 17:15:45 GMT CRM solutions provider NetSuite has announced that inventory, workforce management and transportation solutions provider RedPrairie Corporation will offer pre-integrated application modules on NetSuite's SuiteCloud platform. http://next-generation-communications.tmcnet.com/topics/nextgen-voice/articles/68121-frost-sullivan-says-3g-may-challenge-gsms-dominance.htm http://next-generation-communications.tmcnet.com/topics/nextgen-voice/articles/68121-frost-sullivan-says-3g-may-challenge-gsms-dominance.htm Tue, 03 Nov 2009 17:12:41 GMT GSM, the rival mobile standard to CDMA, will continue to dominate the wireless phone market, but 3G will reduce its marketshare in the coming days, according to market analyst Frost & Sullivan. http://call-center-software.tmcnet.com/topics/call-center-software/articles/68120-redkneee-wins-tmcs-2009-internet-telephony-excellence-award.htm http://call-center-software.tmcnet.com/topics/call-center-software/articles/68120-redkneee-wins-tmcs-2009-internet-telephony-excellence-award.htm Tue, 03 Nov 2009 17:00:47 GMT Business-critical software and solutions provider Redknee has announced that its customer care solution, One Call Resolution, has received TMC's, or "Technology Marketing Corporation," 2009 INTERNET TELEPHONY BSS/OSS Excellence Award presented by INTERNET TELEPHONY magazine. http://callcenterinfo.tmcnet.com/analysis/articles/68119-purple-heart-services-concenex-tra-disabled-veterans.htm http://callcenterinfo.tmcnet.com/analysis/articles/68119-purple-heart-services-concenex-tra-disabled-veterans.htm Tue, 03 Nov 2009 16:54:22 GMT The new training module uses the unique software solutions of Concenex Montage Virtual PBX/Call Center, to train these war heroes on how to offer customer service and technical support while working remotely from their own homes. http://it.tmcnet.com/topics/it/articles/68118-kraft-kennedy-enters-into-strategic-partnership-with-equivio.htm http://it.tmcnet.com/topics/it/articles/68118-kraft-kennedy-enters-into-strategic-partnership-with-equivio.htm Tue, 03 Nov 2009 16:51:59 GMT Kraft & Kennedy, Inc., a provider of technology and strategic consulting services to most of the AmLaw 100, corporate legal departments and financial services firms, and Equivio, Inc. have entered into a strategic partnership under which Kraft Kennedy will provide technology consulting and integration services around the full suite of Equivio products. http://vertical.tmcnet.com/topics/gadgets/articles/68117-sony-ericsson-unveils-new-wireless-stereo-headset-first.htm http://vertical.tmcnet.com/topics/gadgets/articles/68117-sony-ericsson-unveils-new-wireless-stereo-headset-first.htm Tue, 03 Nov 2009 16:50:26 GMT To accompany its Google Android-laced XPERIA X10 handset, announced today, Sony Ericsson has also introduced a new wireless stereo headset with a built-in FM Radio and advanced Bluetooth technology. Called the MW600, the headset lets users stream music to the headset in high fidelity through sound-enhancing ear buds. http://cable.tmcnet.com/topics/cable/articles/68116-aurora-networks-releases-rfpon-gepon-cpes-cable-market.htm http://cable.tmcnet.com/topics/cable/articles/68116-aurora-networks-releases-rfpon-gepon-cpes-cable-market.htm Tue, 03 Nov 2009 16:44:00 GMT Aurora Networks, Inc., an optical transport solution provider for next-generation cable services, introduced GEPON CPE and RFPON CPE ? customer premises equipment ? devices for the cable market, solutions that will help cable operators evolve towards all-fiber network. http://vertical.tmcnet.com/topics/robotics/articles/68115-geckosystems-discusses-expansion-upgrade-capabilities.htm http://vertical.tmcnet.com/topics/robotics/articles/68115-geckosystems-discusses-expansion-upgrade-capabilities.htm Tue, 03 Nov 2009 16:39:45 GMT GeckoSystems Intl. Corp. announced plans to address the expansion capabilities with its low-level hierarchal architecture.